Cropharbor foods

Fraud Prevention

Fraud Control Data

Our fundamental purpose is to keep our customers’ safe and secure. We are committed to using the latest technology to combat fraud and scams, as well as educating customers about how to spot something suspicious.

Customer Education and Awareness

Crop Harbor Foods prioritizes the security of customer information by implementing robust cybersecurity measures. We use encryption technologies, secure payment gateways, and regularly update our systems to protect your sensitive data.

Always check the sender’s email address, and ensure it ends with “@cropharborfoods.com”. We communicate official information through our official email.

Do not click on any links or provide personal information. Forward the email to our customer support at quires@cropharborfoods.com. We will investigate and provide guidance.

Absolutely. If you come across any potential scams or fraudulent activities claiming to be associated with Crop Harbor Foods, please report them to quires@cropharborfoods.com. Your cooperation is crucial in maintaining a secure environment.

We regularly share scam prevention tips through our newsletters, blog posts, and social media channels. Additionally, we conduct awareness campaigns to keep our customers informed about the latest scams and how to protect themselves.

Yes, we collaborate with industry-leading cybersecurity firms and organizations to stay updated on the latest security threats and implement proactive measures to safeguard our customers.

Follow our official blog, subscribe to our newsletters, and connect with us on social media for regular updates on scam prevention measures and cybersecurity tips.

Remember, Crop Harbor Foods is committed to your security, and we appreciate your collaboration in creating a safe online environment for all our customers. If you have any additional questions or concerns, please don’t hesitate to contact our customer support team.

 
 
 
 

Industry

We are one of 7 funding founders and signatories of the industry initiative, the Voluntary APP Scam Code. The Code aims to provide greater protection to customers from scams through customer education, doing more to prevent these scams and by committing to reimburse customers in certain circumstances.

We cooperate with national police forces using the Company Protocol to protect customers. It provides support from police forces to those who have been affected.

We adhere to industry Best Practice Standards which were introduced in January 2017 and provided a framework for banks to manage APP scams, and rapidly share intelligence regarding beneficiary mule accounts.  

Report a scam or fraud

The quicker you act the better

Scams are when you’ve paid a person or company money because you thought they were genuine. Scams can be very convincing and anyone can get caught out.

Fraud is when money goes out of your account that you didn’t know about.

Report it now